The Simple Process
STEP 1
Drop Off & Instructions
Bring your laundry to any Soak n Spin location. Our specialists weigh your load and record any specific care preferences or delicate item instructions.
STEP 2
Professional Cleaning
Your garments are sorted and treated using Tide or eco-friendly detergents, Fabric Softener ensuring a clinical standard of hygiene for every load.
STEP 3
Expert Folding & Pick-up
Every item is meticulously folded and professionally packed. We'll notify you via text the moment your laundry is fresh, crisp, and ready for pick-up.
Big Power, Gentle Touch
Our heavy-duty machines get your clothes incredibly clean while keeping them safe. They're powerful enough for the toughest stains but gentle enough for your most-loved pieces, so everything comes out fresh and cozy.
Kind & Careful Sorting
Deep, Healthy Cleaning
Perfect Heat for Your Comfort
Strong Enough for Big Loads
Premium Comfort & Convenience
Priority Drop-off Zone
Effortless drop-off point for your laundry bags, designed for speed and hygiene.
High-Speed Wi-Fi
Stay connected with our complimentary fiber-optic internet while you drop off or wait.
Climate Controlled
A comfortable, purified, and temperature-regulated environment for all our visitors.
Everything You Need to Know
What is included in the Wash & Fold service?
You can rest easy knowing we use only the best for your clothes! Our expert service includes professional sorting, high-grade clinical washing with trusted brands like Tide, Clorox bleach, Suavitel, and Gain dryer sheets, followed by careful drying and crisp, systematic folding—delivered fresh and ready for your drawers.
What is the typical turnaround time?
Most orders are completed within 24 hours. We also offer same-day express service if dropped off before 10 AM at any of our Brooklyn locations under certain lbs.
How do you handle delicate or special care items?
We strictly follow care labels for all garments. If you have specific preferences, please let our staff know during drop-off and we will document them in our system.
Do you offer hypoallergenic detergent options?
Yes. We provide premium eco-friendly and scent-free detergent options upon request to ensure your laundry is treated with care for sensitive skin.
Is my laundry washed with other customers' clothes?
Never. We guarantee 100% individual processing. Each customer's load is handled, washed, and dried separately to maintain our peak hygiene standards.
How is the pricing calculated for Wash & Fold?
Pricing is calculated by the pound, with a small minimum weight requirement. Bulky items like comforters and rugs are priced per piece for accuracy.
Can I request additional add-ons?
Yes! We offer many add-ons to customize your wash, including Downy scent, free and clear soap, softener, and Dreft baby soap.
Let Us Handle the Load
Drop off at any of our three locations today.